Customers face repair bills after car park flood
25.12.09
Up to 40 owners whose cars were flooded at a Prestwick Airport car park are having to pay hundreds of pounds in repair bills, the Ayrshire Post reports. A Scottish Water power pump failed on October 31 and resulted in a number of cars being submerged in up to 3 feet of water at an airport car park. But owners of the vehicles are having to foot the bills for the damage caused after the airport and water company both denied liability. Prestwick Airport have only paid out the cost of valeting the cars, 'as a gesture of good will'.
Graham James returned home from Alicante to find the interior of his car saturated, with the electric doors and windows broken. He told the newspaper: ‘When I spoke to the airport they told me Scottish Water had accepted liability. The airport paid me £75 for the car to be valetted. Scottish Water sent me a claim form. I had to pay £240 to get the electrics fixed but it has now turned down my claim. I understand up to 40 cars were affected by it, and one was written off.’
Jason Rose, from Scottish Water, confirmed that a Scottish Water pump failure caused the flooding. However, he told the newspaper: ‘I can confirm the claim from the customer was turned down by our independent loss assessors, as the flooding was caused by the sheer amount rainfall, which made a local watercourse overflow.'
‘We understand the distress the incident caused but I'm afraid we cannot be held liable for a situation caused by the weather rather than any oversight on our part. We have tried to explain our reasoning [to those affected] and that of our independent claims assessor.’
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